60-DAY100% SATISFACTION GUARANTEE FOR XTEND®, XTEND® PRO, AND SCIVATION® PRODUCTS
WE WANT YOU TO BE SATISFIED
At Woodbolt Distribution, LLC dba Nutrabolt (“Nutrabolt”), we stand behind our XTEND, XTEND Pro, and Scivation-branded products and quality controls. We guarantee your satisfaction with product purchased from officialxtend.com or one of Nutrabolt’s authorized sellers! We understand that your investment into one of our products is an important financial decision, which is why we extend a 60-day, full money-back guarantee when you decide to make that investment from one of our sites. If for any reason you are not satisfied with an XTEND, XTEND Pro, or Scivation product, you may request a refund or replacement product. We are so confident you will love the product that we are happy to put our money where our mouth is. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, Nutrabolt’s satisfaction guarantee for XTEND, XTEND Pro, and Scivation products is not available for products purchased from unauthorized sellers. The guarantee is also limited to the original, end-user purchaser.
Furthermore, our Care Team is empowered to help you find the right product to fit your goals, and will do everything possible to make sure you have the best experience with our products. If for any reason you are dissatisfied, please reach out to the Care Team to express any concerns.
If you would like to submit a satisfaction guarantee request:
- If you purchased the product from officialxtend.com directly, please reach out to Nutrabolt at the email address or phone number above.
- If you purchased from one of our authorized sellers, please reach out to the authorized seller from whom you purchased the product. If you are unable to reach a satisfactory resolution with the authorized seller from whom you purchased the product, please contact Nutrabolt at the email address or phone number above and we may be able to facilitate an exchange.
Please have information available regarding what product you purchased, and when and where you purchased your product.
Terms & Conditions
If you purchased product or apparel through officialxtend.com or one of Nutrabolt’s authorized sellers, we do have a few guidelines.
- Your guarantee request must be received by the Care Team within 60 days after purchase.
- If your satisfaction guarantee request is approved, you will need to submit proof of purchase. Additionally, we may request that you mail in the unused portion of your XTEND, XTEND Pro, or Scivation product or provide a photo of any quality issues. If you are returning apparel, it must be received by the Care Team unworn, unwashed, with the tag, and in new condition.
- Please note, we are unable to send prepaid return labels for satisfaction guarantee claims. You are responsible for costs incurred in mailing in your product and proof of purchase.
- Nutrabolt reserves the right to verify information, request a valid proof of purchase, and to deny satisfaction guarantee requests in its discretion in cases of suspected fraud or if a customer has abused the 60-Day 100% Satisfaction Guarantee for XTEND, XTEND Pro, and Scivation products.