From time to time, we get some great shipping questions. In hopes that these will be able to help you prior to and thereafter your purchase, please read away!
Where does XTEND ship my products from?
- Xtend products are shipped from warehouses across the country; Reno Nevada, Houston Texas, and Atlanta Georgia. Please note that orders may be split between warehouses due to availability. If you receive a partial order, you may email the support team at firstname.lastname@example.org.
- These warehouses do not operate on the weekends and most US holidays.
When will the products ship?
- Orders placed prior to 1 PM CST will ship the same day. Order placed after 1 PM will generally ship the following business day.
How will my order be shipped?
- OfficalXtend.com fulfillment warehouses utilize many different carriers, including UPS, FedEx, USPS, and DHL. Carriers are chosen after checkout to ensure that we meet your selected delivery expectations.
- For members that are logged into the OfficialXtend.com account:
- Orders weighing 0-30 pounds, flat-rate shipping is free
- Orders weighing 31+ pounds is $9.95
- For guests
- Orders weighing 0-5 pounds, flat-rate shipping is $2.95
- Orders weighing 5-10 pounds, flat-rate shipping is $4.95
- Orders weighing 11-30 pounds, flat-rate shipping is $7.95
- Orders weighing 31+ pounds, shipping is $9.95
Note: Xtend Carbonated cases each weigh ~13 pounds. Both members and guests purchasing 3 or more cases will be charged $9.95.