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Chris

  • Total activity 74
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Activity overview

Latest activity by Chris
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    Chris created an article,

    No free samples on Subsciption orders?

    Because the free sampling opportunity is a very limited time offer, we are unable to add two free samples to subsciption/recourring orders.  However, with one-time purchases, you have the option to...

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    Chris created an article,

    How do I update my billing information?

    In the Manage Subsciptions tab on your Account page, you'll find a selection called Billing Info. Here you can change the card/ethod of payment on file as well as your billing information related t...

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    Chris created an article,

    Am I able to skip a delivery?

    Once logged in, click on Delivery Schedule under the Manage Subscriptions tab on your Account page to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip.  Her...

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    Chris created an article,

    Can I update my shipping address?

    Once logged in, click on the Account icon to the left of the shopping cart icon and select Address Book. Here you can choose to edit your Primary shipping address. Do know that this only affects t...

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    Chris created an article,

    Can I add a product to my subscription?

    Once logged in, click on My Subscriptions under the Manage Subscriptions tab on your Account page. Here you are able to select Add Product to, of course, add another product to your subscription.

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    Chris created an article,

    Can I swap one product for another?

    Once logged in, click on Delivery Schedule under the Manage Subscriptions tab on your Account page to see all upcoming deliveries for your subscriptions. To Swap products, you can click Swap.  Here...

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    Chris created an article,

    How do I cancel or modify my subscription?

    Note: Subscriptions are set for a minimum of two subscription charges before you are able to cancel. After your second charge, you may cancel at any time without incurring cancellation fees. In ord...

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    Chris created an article,

    Why can't I subscribe and save with overstock items?

    Overstock items are typically products that are to be discontinued or those that we have limited stock of. Therefore, we don't allow customers to create subscriptions for these items due to the pos...

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    Chris created an article,

    The evolution of Xtend and what it means

    You may have recently noticed that we rebranded from Scivation to Xtend, and this resulted in a new label. You may ask yourself... Why? And the answer is fairly simply... We love the Scivation name...

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    Chris created an article,

    The OfficialXtend.com return policy

    100% SATISFACTION GUARANTEE All sales from OfficialXtend.com are guaranteed to provide RESULTS! We understand that your investment into an Xtend product is an important financial decision. That is ...